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Welcome to NutrieonWellness.com! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from NutrieonWellness.com, you agree to comply with these Terms. If you do not agree, please refrain from using our website.
1. Introduction
- Nutrieon Wellness (“we,” “us,” “our”) operates the website NutrieonWellness.com for the sale of dietary supplements and health-related products.
- These Terms apply to all visitors, customers, and users of our website.
- We reserve the right to update, modify, or change these Terms at any time. Continued use of the website implies acceptance of any changes.
2. Use of Website
2.1 Eligibility
- You must be at least 18 years old to purchase products from our website.
- If you are using the website on behalf of a company, you represent that you have the authority to bind the company to these Terms.
2.2 Permitted Use
- The content on our website is for personal, non-commercial use only.
- You agree not to misuse, copy, reproduce, or distribute our content, trademarks, images, or any proprietary materials without written permission.
2.3 Prohibited Conduct
Users must not:
❌ Engage in fraudulent activities, including false claims and identity theft.
❌ Attempt to hack, disrupt, or modify our website.
❌ Post misleading, offensive, or unlawful content.
❌ Violate any applicable laws while using our services.
3. Products & Orders
3.1 Product Availability
- All products listed on NutrieonWellness.com are subject to availability.
- We reserve the right to discontinue or modify products without prior notice.
3.2 Pricing & Payment
- All prices are in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.
- We accept credit/debit cards, UPI, net banking, and wallets for online payments.
- Cash on Delivery (COD) is available only for select locations and may have additional charges.
- Nutrieon Wellness reserves the right to modify prices at any time without prior notice.
3.3 Order Confirmation & Cancellation
- Once an order is placed, you will receive an order confirmation email/SMS.
- We reserve the right to cancel orders due to:
✅ Stock unavailability
✅ Pricing errors
✅ Fraudulent transactions
- Customers can cancel an order before dispatch by contacting customer support. Once shipped, the order cannot be canceled.
3.4 Shipping & Delivery
- We offer standard shipping across India.
- Delivery time typically takes 3-7 business days, depending on your location.
- Orders above ₹999 qualify for free shipping. Orders below this amount may have applicable shipping fees.
- Delays due to unforeseen circumstances (weather, logistics issues, public holidays) are beyond our control.
4. Returns, Refunds & Replacements
4.1 Return Policy
- We offer a 15-day return policy for unused, unopened, and undamaged products.
- Return requests must be initiated via email or WhatsApp within 15 days of delivery.
4.2 Refund Policy
- Refunds will be processed via original payment method or store credit within 5-7 business days after return approval.
- Cash on Delivery (COD) refunds will be processed via bank transfer or store credit.
4.3 Non-Returnable Items
- Opened or used products
- Products without original packaging
- Freebies, sample packs, or promotional items
- Clearance sale or final sale products
For a detailed return policy, visit our Returns & Refunds page.
5. Account Registration & Security
- Customers can create an account for faster checkout and order tracking.
- You are responsible for maintaining the confidentiality of your account credentials.
- Nutrieon Wellness reserves the right to suspend or terminate accounts suspected of fraudulent activity.
6. Health & Safety Disclaimer
- Our products are not intended to diagnose, treat, cure, or prevent any disease.
- The information on our website is for educational purposes only and should not replace medical advice.
- If you have pre-existing health conditions, are pregnant, or are on medication, consult a healthcare professional before using our supplements.
- Results may vary from person to person based on lifestyle, diet, and genetics.
7. Intellectual Property Rights
- All website content, including text, images, logos, graphics, and trademarks, belongs to Nutrieon Wellness.
- Unauthorized use, modification, or reproduction of our content is strictly prohibited.
8. Limitation of Liability
- Nutrieon Wellness is not liable for any direct, indirect, or incidental damages arising from the use or inability to use our products or website.
- We do not guarantee that our products will meet all user expectations, and we are not responsible for any individual reactions or sensitivities.
9. Third-Party Links & Content
- Our website may contain links to third-party websites for reference.
- We do not endorse or take responsibility for external content, services, or products.
10. Termination of Service
- We reserve the right to suspend, restrict, or terminate access to our website if we detect any violation of these Terms.
11. Force Majeure
- Nutrieon Wellness is not responsible for delays or failure to perform obligations due to events beyond our control, such as natural disasters, government actions, pandemics, or technical failures.
12. Governing Law & Jurisdiction
- These Terms are governed by the laws of India.
- Any disputes shall be resolved under the exclusive jurisdiction of the courts in New Delhi, India.
13. Contact Us
For any questions or concerns, feel free to contact us:
📧 Email: info@nutrieonwellness.com
📞 Toll-Free: +91-1135773611 (Mon – Sun: 10 AM – 7 PM IST)
📲 WhatsApp: +91-8586836625 (Mon – Sun: 10 AM – 7 PM IST)
🔗 Website: www.nutrieonwellness.com
By using NutrieonWellness.com, you agree to these Terms and Conditions. Your trust is important to us, and we are committed to providing a safe, transparent, and reliable shopping experience.
